Is there a way to delete a client profile by me (the Agent) or the client themselves?

At present, it is not possible to completely delete client accounts on Xomio. However, as the website owner, you have the option to archive the account for your own records and CRM organization. Please note that even after the account is archived, the client will still be able to log in to their account.

If you require a client's account to be permanently removed, we understand the need for special circumstances. In such cases, we kindly ask you to reach out to our customer support team at help@xomio.com or through the chat function located at the bottom of your screen.

We value your privacy and are committed to providing the necessary assistance in managing client accounts effectively. Please don't hesitate to contact us.